Logo Scientist
Logo Scientist Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Logo Scientist has 1.9 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Promises made, Quality of work.
Cons: Customer service, Quality of product, Lack of integrity.Most users ask Logo Scientist for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Logo Scientist has 1.9 star rating based on 24 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Customer service, Promises made, Quality of work.
Cons: Customer service, Quality of product, Lack of integrity.Most users ask Logo Scientist for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Reliability. The price level of this organization is high according to consumer reviews.
Media from reviews
Never again!
What Kind of Company is this?
Bad Company Steal Money
- Customer service
Preferred solution: Full refund
RIP OFF ARTISTS - THEY ARE CROOKS
- Lack of integrity
Preferred solution: Deliver product or service ordered
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Verified ReviewerLost over 3000 dollars and no website and logo to show for it
- Stole over 3000 dollars from me
Preferred solution: Deliver product or service ordered
Biggest crooks ever!!!!!
Preferred solution: Full refund
SPAM SPAM SPAM SPAM
Preferred solution: Let the company propose a solution
DISASTER!! STAY AWAY!!
Horrible
Preferred solution: Let the company propose a solution
They did what they said, but it wasn't an Easy ride
A Complete Ripoff
First of all, you will note that the people working there have western names but foreign accents. This is not in any way meant to be a prejudiced comment, it just means their business structure is misleading.
The phone lines are often unclear with funny background noise, and once you've been convinced to take on their services by the customer service agent's initial friendly and serviable manner, after that, your project manager is most often unavailable or simply not there. If you call several times, customer services agents will give you a different story as to the whereabouts of your project manager. Then there is the website itself. The so-called website designer works like a robot so you as the customer must already know how a website works and what the best design for today's market and your purposes is, and follow every step they take, as all they'll do is simply find pictures on the net and copy and paste your text.
There is no real concern or expertise for your site and the most obvious layout and spelling mistakes are made - my website was simply left unfinished with gaps in the template. And my one month website project took six months! This is made even worse as you always have to go through your project manager and you have no idea who is actually working on your website. Furthermore, LogScientist will offer you a great 5 year deal on hosting, but it is risky as it is very difficult to obtain the password information and access the hosting company (in my case LiquidWeb) directly in case of need.
When I asked LogoScientist for my hosting access details a few months after purchase, I no longer had access to my original project manager, so called Steve Anderson, and another person had to contact the web design team who gave her the wrong credentials. With all this, needless to say, I have had to have the website completely redone with new hosting and a big loss of money as a few thousand dollars may be a lot but, compared to legal fees you'd have to pay, it is very little. And I guess that's how LogoScientist gets away with their bad service.
I so wish I'd read reviews like this from the start - I've lost not only time and money with LogoScientist but a ton of business too as you can imagine. Stay away from them!
- Quality of product
- Customer service
Logo and Web Design
Hired them to do a Logo and web design, what a mistake, someone in high school could do a better job, bad communication, never produced anywhere near a web design, mock-ups and a Logo was all I receive after six months, very frustrating working with them, I would not give them any opportunity to take your money. They should be legally shut down, I'm working on that.
Do your do diligence and find a company that has some integrity and skill before you enter into any type of agreement.
There are lots of choices out there and it is buyer beware that's for sure. Good luck in your search.
Preferred solution: Full refund
Resolved: Complete ***!!!!
Months of wasted time!!! I'm so pissed right now that I could spit nails.
The launch of our new business has now been put on hold indefinitely due to the amount of time spent back and forth with these idiots!! They were more interested in trying to convince me of their abilities rather than listening to my visions. Absolute swill!! I actually used Adobe Illustrator for the first time in my 50 yrs to try and fix what they had sent to me...and I must say that my completely unexperienced *** was able to put out better work.
Just as we began to get close to what I was expecting, they took huge leaps in the wrong direction, leaving me with the feeling of hopelessness. I will gladly share the complete list of concepts that were sent to me along with the one that I personally tweaked and let you...the viewing audience decide.
- Promises made
- Services rendered
Preferred solution: I want to speak with the owners of the company!
BEWARE!!!
Worst company ever
Stay clear of this company. They are the most incompetent group of individuals I have ever had the worst pleasure of working with.
After 2 months and $1500 later I am fighting for a refund because they could not deliver on quality, time or concept and says it's my fault even though they received continuous feedback from me correcting them on the same ***, they claimed that I kept changing things causing a delay so I don't qualify for a refund because they had to pay the workers, when clearly the site states 100% Refund if not satisfied. A site that was supposed to take 2-3 weeks to create wasn't complete even after two months and it was for the dumbest things. They are like printers if I ask to have a paragraph included in a form why would you include my ending signature saying "Thank you (my name)" and to correct this would take two to three days of course because everything takes two to three days with them. I tried to even send screenshots with arrows WTF.
Save yourself the trouble use template monster get a $80-$200 site template and support for $40. Excellent service and fast.
I had my Facebook page up in 24 hours. I'm so pissed I fell victim to such a *** for a business
Logoscientist.com DO NOT USE THEM!!!
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Yes I too am having trouble with this company. At the beginning they were great and then after being asked for more money I said no that's not what I signed up for, I didn't hear from them again.
After a few months they contacted me and wanted more money to reactivate my account, which I thought was absurd, how much activation does a template of a website need? A click of a button!